Support
Introduction
Find answers to your questions about streaming and DVD sales.
Contact us if you need support
We pride ourselves on our accessible customer service, provided by Karen Knox at orders@NewDay.com. Karen has been working with independent filmmakers for over 30 years and has dedicated her work to New Day Films for over 25 years.
If you can't find what you need in the support sections, please contact us, and we would be happy to help.
General Support Topics
Can't log in?
If you are having trouble logging in to the application, first check that you are entering your username and password correctly. Verify that your caps lock key is not on. If you continue to have problems, try resetting your password. Use the Forgot Password button and a new password will be emailed to you.
If you do not receive your password within a few minutes, contact us.